OurPolicies

Privacy Policy

Last Updated: 02 January 2025

Car Vin Inspection takes your privacy seriously and handles any information you provide with care.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read it carefully. If you have any questions, you can contact us at sales@carvininspection.com.

By visiting www.carvininspection.com, you accept and consent to the practices described in this Privacy Policy.

Who We Are

Any personal information provided to or collected by Car Vin Inspection is controlled by Car Vin Inspection USA LTD (“Car Vin Inspection USA LTD”, “www.carvininspection.com”, “we”, “us”, or “our”), a registered business.

What Information We May Collect

We may collect personal information from you to provide the best possible service experience on our website.

When you interact with our website, we may ask you to provide certain information, and you may submit personal data to us, including your name, phone number, postal address, email address, contact details, and payment details. We may also record customer traffic patterns and website usage.

Some examples of how information may be collected by us include:

Information You Provide to Us

We receive and store information that you submit when using our website or that you provide to us in any other way, such as by email or telephone. This information may be provided when ordering from us, searching our website, accessing your account, checking order status, or submitting text, photo, or video reviews about us and our services.

Information Automatically Provided

Like many websites, we use “cookies” to receive, process, and store certain information whenever you interact with our website. More information about cookies is provided below.

Email or Marketing Communications

To help make our email newsletters and marketing communications more useful and relevant, we may attempt to receive confirmation when you open or click on email newsletters from Car Vin Inspection USA LTD, where your email software or service supports this feature. If you no longer wish to receive email newsletters, please unsubscribe using the links provided in each newsletter.

Information from Third Parties

We may receive information about you from other sources and add it to our account records. For example, if we have your address or need to mail items to you, we may update address information using third-party data sources, including postal change-of-address records, to help correct and maintain our records.

Analytics Tools and Tracking Pixels

We may use tools to evaluate the performance of our website and utilize collected anonymous data. For example, we may use Google Analytics to track visitor behavior, unique and returning visitors, and website conversion rates.

We may also collect information through pixel tracking tools. These tools usually record activity on our website using tracking pixels. If you are logged into your Facebook account while using our website, we may share anonymous data with Facebook to help provide advertising results based on your preferences and web activity, and to improve your user experience.

Location-Based Information

We may collect information relating to your general location based on information you manually provide, the IP address of your computer, and GPS information sent to us by your GPS-enabled device.

How We Use This Information

Your information is kept securely and may be used to:

• Process and deliver your order;
• Provide customer service and support to you;
• Provide you with an up-to-date, efficient, and reliable service;
• Help prevent fraud, including checking payment card details where necessary;
• Verify your identity; and
• Open and manage your customer account.

By placing an order, submitting your data to us, and/or interacting with our website, you agree to this use.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose that is not incidental to your use of this website. For the avoidance of doubt, personal information will not be used for any purpose that a reasonable person in your position would not expect.

Purpose of Collection

There may be many purposes for collecting and storing your information for immediate or later use, including:

• To enable you to use our services;
• To process bookings;
• To send you marketing and promotional information;
• To reply to your queries;
• To receive feedback and improve our website quality and services;
• To enter you into any contest initiated by us;
• To process your registration; and
• To process online payments and transactions.

Data Security

All personal information we collect, including your contact details and, where relevant, payment details, is kept confidential to the best of our ability and in accordance with industry standards. However, you acknowledge that no method of internet transmission can be guaranteed as completely secure.

We encrypt data transferred to our service providers and use Paddle and PayPal payment systems, along with an SSL Certificate, to help encrypt your credit or debit card information when you place an order through our secure server.

Disclosure of Data

In order to complete your order, we may need to disclose some of your information to service providers who assist us in operating the website and delivering our services.

Marketing Communications

When ordering from Car Vin Inspection USA LTD or otherwise interacting with us, we may give you an opportunity to subscribe to our email newsletter and/or other marketing communications. If you no longer wish to receive email newsletters, please unsubscribe using the links provided in each newsletter.

Cookies

To improve our services, we may use “cookies,” which allow us to monitor traffic patterns and serve you more efficiently when you revisit the site. A cookie does not identify you personally, but it may identify your computer or device.

If you do not want us to use cookies when you use our website, please adjust your internet browser settings to refuse cookies. The “Help” option in your browser menu should explain how to do this.

Please note that cookies allow you to take full advantage of the services provided through the Car Vin Inspection USA LTD website, so we recommend that you keep them enabled.

Your Rights and Concerns

You are entitled to access any personal information relating to you that you have previously supplied to us through this website. You are also entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or ask questions about this Privacy Policy, or if you wish to make an inquiry regarding any personal information relating to you that may be in our possession, please contact us at sales@carvininspection.com.

Last Updated: 02 January 2025