Car Vin Inspection
Refund Policy

OurPolicies

Car Vin Inspection® is committed to your satisfaction, and we handle every refund request fairly and promptly.

Refund Policy

Car Vin Inspection takes customer satisfaction seriously and reviews every refund request with care.

This Refund Policy explains the circumstances under which you may be eligible for a refund, how to request one, and how quickly we process it. Please read it carefully. If you have any questions, you can contact us at sales@carvininspection.com.

By purchasing a report or service through www.carvininspection.com, you accept and consent to the terms described in this Refund Policy.

Who We Are

Any purchase made through Car Vin Inspection is processed and controlled by Car Vin Inspection USA LTD (“Car Vin Inspection USA LTD”, “www.carvininspection.com“, “we”, “us”, or “our”), a registered business.

Nature of Our Service

Car Vin Inspection provides digital vehicle history and VIN inspection reports compiled from global data sources for informational purposes. Because our reports are delivered electronically and generated on demand, each report is prepared specifically for the vehicle identification number (VIN) you submit at the time of purchase.

When You May Be Eligible for a Refund

We want you to be satisfied with your purchase. You may be eligible for a refund in circumstances including, but not limited to:

• You were charged more than once for the same report due to a technical or payment error;

• You paid for a report that was not delivered to you and could not be generated;

• The report you received was materially incomplete or corrupted and we were unable to provide a corrected version; or

• You were charged in error for a service you did not order.

When a Refund May Not Apply

Because our reports are digital products that draw on third-party data at the moment of purchase, a refund may not be available where:

• A valid report was successfully generated and delivered for the VIN you provided;

• Limited or no records were available for the VIN due to the data available from third-party sources, rather than an error on our part;

• You submitted an incorrect or invalid VIN at checkout; or

• The request falls outside the eligible circumstances described above.

We encourage you to review our Sample Reports before purchasing so you understand the type of information a report may contain.

How to Request a Refund

If you would like to request a refund, simply contact us at sales@carvininspection.com with your order details, including the email address used at checkout, the VIN, and the reason for your request.

Once we receive your request, our team will review it and respond within 4–5 working hours. If your refund is approved, it will be issued to your original payment method.

Processing of Refunds

Approved refunds are processed through our payment providers, Paddle and PayPal, using the same method you used at the time of purchase. Please note that while we process refunds promptly on our end, the time it takes for the funds to appear in your account may depend on your bank or payment provider.

Your Rights and Concerns

If you wish to comment on or ask questions about this Refund Policy, or if you wish to discuss a specific order or transaction, please contact us at sales@carvininspection.com.

Last Updated: 21 July 2026